B2B Terms and Conditions

Horizon is a business-to-business clothing and manufacturing brand operated by Tegh Global Services Private Limited, a company registered in India.

These Terms and Conditions apply to business enquiries, quotations, samples, purchase orders, custom manufacturing projects, online orders and other commercial transactions with Horizon.

Horizon supplies products and manufacturing services only to registered businesses and authorised business representatives. The website is not intended for personal or household purchases.

Horizon may request information including:

• Company name.
• Business email address.
• Country.
• Company website, where available.
• Additional information required to verify the business.

Information displayed on the website does not constitute a binding commercial offer. Pricing is provided through an official quotation based on the buyer’s product, quantity, customisation, delivery and production requirements.

Unless otherwise stated, quotations remain valid for 10 calendar days.

The standard order process is:

Enquiry → Quotation → Sample, where required → Sample Approval → Purchase Order → Deposit Payment → Production → Balance Payment → Shipment

An enquiry, quotation request or online order submission does not automatically create a binding order.

An order becomes binding only after Horizon provides written confirmation and receives the agreed deposit payment.

Minimum order quantities vary according to the product, colour, size, material, customisation and production requirements. The applicable minimum order quantity will be stated in the quotation.

Horizon may consider low-MOQ projects subject to production feasibility and commercial agreement.

Prices are quoted in United States dollars unless another currency is agreed in writing.

Unless otherwise stated, quoted prices exclude:

• Shipping and freight charges.
• Cargo insurance.
• Customs duties.
• Import VAT or other import taxes.
• Destination handling and clearance charges.
• Bank and intermediary banking fees.

The standard payment terms are:

• 50% advance payment.
• 50% balance payment before dispatch.

Alternative payment arrangements apply only when agreed by Horizon in writing.

Accepted payment methods may include:

• Bank transfer or SWIFT transfer.
• Wise.
• Payoneer, where applicable.
• Letter of Credit for approved large orders.

The buyer is responsible for bank fees, intermediary charges and exchange-rate differences unless otherwise agreed.

Buyers must review and approve all relevant product specifications before production begins, including where applicable:

• Artwork and logos.
• Colours.
• Materials and fabric specifications.
• Size charts and measurements.
• Labels and packaging.
• Printing and embroidery.
• Product samples.

Horizon is not responsible for errors contained in specifications, artwork, measurements or instructions approved or supplied by the buyer.

Custom orders cannot be changed or cancelled after production has commenced.

Where Horizon exceptionally agrees to a cancellation, the buyer must pay all costs already incurred, including sampling, materials, manufacturing, customisation and other non-recoverable expenses.

Horizon’s trademarks, logos, website content, photographs, catalogues, product concepts and marketing materials remain the property of Tegh Global Services Private Limited or its licensors.

Buyers must not use Horizon’s branding or marketing materials without written permission.

Buyers are responsible for ensuring they have the right to use all logos, artwork, trademarks and designs supplied to Horizon. The buyer grants Horizon a limited right to use those materials only for quotations, sampling, production and fulfilment of the relevant order.

Horizon and the buyer must protect non-public pricing, commercial, technical, product-development and manufacturing information received during the business relationship, except where disclosure is required by law or necessary to fulfil the order.

Horizon will not be liable for delays or failures caused by events beyond its reasonable control, including natural disasters, fire, flooding, pandemics, war, government action, sanctions, strikes, supplier failures, power interruptions, transport disruption, port congestion or customs delays.

To the fullest extent permitted by law, Horizon’s total liability relating to an order will not exceed the amount paid for the specific products giving rise to the claim.

Horizon will not be liable for indirect or consequential losses, including loss of profit, business, goodwill or anticipated savings.

These terms are governed by the laws of India.

The parties must first attempt to resolve disputes through good-faith negotiation. Unless otherwise agreed in writing, disputes will be subject to the competent courts of Ludhiana, Punjab, India.

Where agreed in writing, disputes may be resolved through arbitration under the Arbitration and Conciliation Act, 1996. The arbitration will be conducted in English, with Ludhiana, Punjab, India as the seat.

Quotations, purchase orders, approvals, invoices, acceptances and communications sent electronically may be treated as valid and binding to the extent permitted by applicable law.

Account, enquiry, quotation and ordering forms may require users to confirm that they are acting on behalf of a business and have read and accepted the applicable Horizon policies.

Horizon may retain the acceptance date, policy version, account or user identifier and associated transaction record.